Building Organizational Resiliency Through Leadership

We usually think about resiliency as a skill or quality people can develop to navigate tough times. However, organizational leaders can play a major role in the ability of their direct reports to build and sustain their resilience in the face of adversity. In a 2016 study published in Group and Organization Management, the researchers polled people working in several Canadian healthcare organizations that were faced with a significant crisis: a hospital bed shortage in 2008. The situation grew so severe that it began to affect the quality of healthcare for patients and create the potential for dire impacts as a result of the need to delay or cancel surgical procedures. Participants were memb

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